🌕 O2 Data Not Working Abroad

Some things to try: * Make sure data roaming and mobile data is turned on in your phone's settings. * Manually search for another network. * If you have an iPhone change your data APN to "mobile.o2.co.uk". * Try toggling Airplane mode on/off (it often helps kickstart things) * Drop down to 3G and see if that helps. Data services are working OK in the UK and I guess the APN is wrong for roaming. I can't test until I travel abroad again in October but need a definite fix, don't understand why O2 are not responding, I sent them a screenshot of the APN settings 🤷🏻‍ 1 ACCEPTED SOLUTION. You need to contact O2 to make sure they added iData after they reconnected you. When you call, you will be asked for the reason you are calling, Stay silent for 15 seconds and you will be taken to the keypad options. Press 7 for Anything Else which will put you though to an advisor. If you're new to O2, you'll need to pop into an O2 store or order online to get a free Big Bundle sim. If you're already on Pay As You Go, text one of the following free to 21300: Big Bundles. BIGBUNDLE5 for the £5 tariff. 10DATABB for the £10 tariff. 15DATABB for the £15 tariff. 20DATABB for the £20 tariff. Options. on ‎07-08-2021 03:27. Hi, I have a dual sim phone and two o2 cards. One pay as you go and another pay monthly. I am abroad and although the pay as you go is registered to a local network, the pay monthly sim isn't. I didn't have this problem before, as both cards were automatically registered to a local network everytime I was abroad. In November I went to Paris with my android and used data with no problem. I'm in Italy right now, with my iPhone, and I can't use the data. Both the data and the roaming is turned on. I've tried my card on my sisters phone (she's here with me) and it worked fine. I've checked with my carrier and everything's fine with my card and data plan. Using your phone abroad; Use your Virgin Media O2 ID. Order by midnight for free next working day delivery. Check out now. help; To do this, sign in to My O2, go to Device details and tap Wifi and 4G Calling. Once your new services are added to your account, follow the instructions below to enable Wifi and 4G Calling. Go to Settings > SIM & network > Enhanced communications. Make sure Wi-Fi calling is set to On. Thanks. So if I call O2 again I ask them to add idata? Has anyone else had issues with O2 customer support, this sounds like a straightforward fix, I O2 has announced to its customers that it will be introducing a fair usage cap of 25GB when roaming in the EU from August. Some reports have suggested that this is the first step towards the end of tariff-free roaming but, in reality, this move by O2 should not have you worried and will not affect most customers. Some things to try: 1 - Reboot phone. (or toggle airplane mode). 2 - Manually search for a different network. 3 - If using an iPhone, change data apn to "mobile.o2.co.uk". 4 - Turn off 4g (use 3g) 5 - Check with O2 for any roaming bars. Options. on ‎21-11-2022 13:22. This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202. Click Here For Social Media Support Links VirginmediaO2 THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS. If Abroad means Europe, - then note the 'drop down to 3G' advice above won't work in the dark shaded countries in the map below: And if it means the USA, then there is also no 3G, and you will need to have 4G calling enabled on your phone for voice calls - or go for a local prepaid SIM while in 1 ACCEPTED SOLUTION. Yes, you can use phone as a hotspot. EU data use is restricted to 25gb per billing cycle. Outside of the EU, data speed is restricted to 0.5mbps, so tethering will be pointless, although in theory, will work. I have no affiliation whatsoever with O2 or any subsidiary companies. I have been away for 4 days with no data and every time I try to sort this I get the most ridiculous answers from the support team when they decide to answer which was 7 working hours later this has been so frustrating as there is no help from o2 as you can’t speak to anyone or message anyone that c pb9Ft6W.

o2 data not working abroad